Privacy Policy
Email: support@n1neurozen.com
Website: www.n1neurozen.com
1. Introduction
Neurozen® respects your privacy and treats all personal information with care and confidentiality. This Privacy Policy explains what data we collect, how we use it and how we protect your information.
2. Personal Data We Process
We process personal data that you provide when you place an order, contact customer support or subscribe to our newsletter.
We may collect the following information:
– First and last name
– Email address
– Shipping details
– Order and payment information
– Phone number
– IP address, browser data and device information
3. Purpose of Data Processing
We use your data for:
– Processing and shipping orders
– Sending order confirmations and delivery updates
– Customer service and return handling
– Improving website performance and user experience
– Sending promotional emails when you subscribe
Neurozen® does not sell personal data.
4. Sharing Data With Third Parties
We share limited data only with trusted service partners who help operate our business, including:
– Shopify
– Payment service providers
– Shipping carriers
– Email and marketing tools
– Advertising platforms such as TikTok, Meta and Google
Limited, hashed or anonymized data may be shared to measure performance and prevent fraud, always in accordance with GDPR regulations.
5. Data Security
We apply technical and organizational measures to protect your personal data. Our website uses SSL encryption and all payment information is processed securely by certified payment partners.
6. Data Retention
Personal data is stored only for as long as necessary.
– Order and invoice data are stored for seven years
– Newsletter data is stored until you unsubscribe
– Analytics data is retained according to platform standards
7. Cookies
n1neurozen.com uses functional, analytical and performance cookies. You can disable or remove cookies through your browser settings.
8. Your Rights
You have the right to access, correct, delete or transfer your data. You may also withdraw consent or object to processing.
Requests can be sent to support@n1neurozen.com.
9. Questions or Complaints
For questions about this Privacy Policy, contact:
Neurozen®
support@n1neurozen.com
If you believe your data is not being processed correctly, you may file a complaint with your local Data Protection Authority.
10. Changes
Neurozen® may update this Privacy Policy when required by law or when business operations change. The latest version is always published on our website.
About N1
N1 is created to help you think clearly and stay focused with a calm and steady mindset. It supports a clear and organized mental state so you can work, study or create with more ease and control. The experience feels smooth, balanced and consistent throughout the day.
It combines six active ingredients that work together to support focus memory and stress balance in the brain.
The result is calm alertness rather than overstimulation you feel clear composed and in control
Most users notice a difference within 30 to 60 minutes.
With consistent use the effect becomes smoother and more natural day by day
Yes the formula is produced under HACCP standards and monitored by the NVWA in the Netherlands.
Each batch is tested for purity and quality before release.
Usage & Routine
Take two capsules with water preferably in the morning.
Use it daily for the best results and steady focus throughout the day.
Yes the light natural caffeine source from guarana complements coffee rather than adds overload
Absolutely the formula is made for high focus moments such as exams deep work or demanding creative projects
Ingredients & Quality
Only a mild natural source from guarana no synthetic caffeine or heavy stimulants
N1 is produced in a controlled, certified environment to ensure consistent quality and reliable performance.
N1 is produced in a certified, high standard facility using strict quality and safety controls.
Each batch is tested for consistency, purity and reliability before leaving the production line.
We follow internationally recognized manufacturing standards to guarantee a clean, safe and uniform formula every time.
Shipping & Returns
All orders are shipped directly from our facility in the Netherlands.
Orders placed before 22:00 are shipped the same day.
Netherlands 1 business day
Belgium 1 to 2 business days
Germany 2 to 3 business days
Rest of Europe 2 to 5 business days
United Kingdom 3 to 5 business days
United States and Canada 5 to 12 business days
United Arab Emirates 2 to 5 business days
Rest of World 7 to 12 business days
Yes once your order is shipped you will receive a tracking link by email.
You can return unopened products within 14 days of delivery.
If you are not satisfied within 30 days, contact our team at support@n1neurozen.com and we will make it right, even if the product has been opened.
Yes, we stand behind our formula. If you are not satisfied after using N1 for 30 days, contact our team and we will take care of it in a smooth and supportive way.