Shipping Policy
Email: support@n1neurozen.com
Website: www.n1neurozen.com
1. Order Processing and Shipping
All orders are processed with care and efficiency.
Orders placed before 22:00 CET on business days are shipped the same day.
Once your order has been dispatched, you will receive a tracking link to follow your delivery.
2. Delivery Times
Netherlands: 1 business day
Belgium: 1–2 business days
Germany: 2–3 business days
Europe Region: 2–5 business days
United Kingdom: 3–5 business days
United States and Canada: 5–12 business days
United Arab Emirates: 2–5 business days
Rest of World: 7–12 business days
Delivery times may vary during holidays or peak periods.
3. Shipping Costs
Netherlands: €4.95
Belgium and Germany: €5.95
Europe Region: €9.95
United Kingdom: €12.95
United States and Canada: €14.95
United Arab Emirates: €18.95
Rest of World: €19.95–€29.95
Shipping costs are automatically calculated at checkout based on your location.
4. Delivery
Deliveries are handled by trusted carriers such as PostNL, DHL and international logistics partners.
Please ensure your shipping address is entered correctly to avoid delays.
If you are not home at the time of delivery, you will receive instructions for pickup or a new delivery attempt.
5. Delayed Delivery
We aim to deliver all orders on time.
If your package is delayed, you will receive an update by email as soon as new information becomes available.
6. Missing Order
If a domestic order has not arrived after three business days, or if an international order exceeds its expected delivery window, please contact us at support@n1neurozen.com with your order number so we can investigate immediately.
7. Damaged or Incorrect Order
If you receive a damaged or incorrect product, contact us within 48 hours of delivery at support@n1neurozen.com, including a clear photo of the product and shipping box.
We will resolve the issue as quickly as possible at no additional cost.
8. Contact
Neurozen® Customer Support
support@n1neurozen.com
About N1
N1 is created to help you think clearly and stay focused with a calm and steady mindset. It supports a clear and organized mental state so you can work, study or create with more ease and control. The experience feels smooth, balanced and consistent throughout the day.
It combines six active ingredients that work together to support focus memory and stress balance in the brain.
The result is calm alertness rather than overstimulation you feel clear composed and in control
Most users notice a difference within 30 to 60 minutes.
With consistent use the effect becomes smoother and more natural day by day
Yes the formula is produced under HACCP standards and monitored by the NVWA in the Netherlands.
Each batch is tested for purity and quality before release.
Usage & Routine
Take two capsules with water preferably in the morning.
Use it daily for the best results and steady focus throughout the day.
Yes the light natural caffeine source from guarana complements coffee rather than adds overload
Absolutely the formula is made for high focus moments such as exams deep work or demanding creative projects
Ingredients & Quality
Only a mild natural source from guarana no synthetic caffeine or heavy stimulants
N1 is produced in a controlled, certified environment to ensure consistent quality and reliable performance.
N1 is produced in a certified, high standard facility using strict quality and safety controls.
Each batch is tested for consistency, purity and reliability before leaving the production line.
We follow internationally recognized manufacturing standards to guarantee a clean, safe and uniform formula every time.
Shipping & Returns
All orders are shipped directly from our facility in the Netherlands.
Orders placed before 22:00 are shipped the same day.
Netherlands 1 business day
Belgium 1 to 2 business days
Germany 2 to 3 business days
Rest of Europe 2 to 5 business days
United Kingdom 3 to 5 business days
United States and Canada 5 to 12 business days
United Arab Emirates 2 to 5 business days
Rest of World 7 to 12 business days
Yes once your order is shipped you will receive a tracking link by email.
You can return unopened products within 14 days of delivery.
If you are not satisfied within 30 days, contact our team at support@n1neurozen.com and we will make it right, even if the product has been opened.
Yes, we stand behind our formula. If you are not satisfied after using N1 for 30 days, contact our team and we will take care of it in a smooth and supportive way.